Carbonneutralpromos

How to Reach Our Support Team

We respond to every inquiry within one business day. For urgent operational questions, we offer priority channels.

Email Support

General inquiries, audit scheduling, and follow-up questions.

info@carbonneutralpromos.com

Response within 24 hours on business days.

Phone Consultation

Direct line for current clients with urgent waste or procurement issues.

017-580-8420

Available Mon–Fri, 9:00–17:00 GMT.

Service Level Agreement

Standard SLA for audit reports and protocol design.

  • • Initial audit report: 10 business days
  • • Protocol draft: 5 business days after audit
  • • Revision requests: 2 business days

Before reaching out, check our frequently asked questions for quick answers.

Visit FAQ

Frequently Asked Questions

What does a carbon footprint analysis include?

We measure emissions across scope 1 (direct fuel use), scope 2 (purchased electricity), and scope 3 (supply chain, travel, waste). The audit covers energy bills, fleet logs, procurement data, and waste records. You receive a baseline report with sector benchmarks and a prioritized reduction plan.

How long does an office waste audit take?

The on-site waste sort runs for one full work week. We collect and categorize every material stream — paper, plastics, organics, electronics, and more. After analysis, we deliver a custom recycling protocol and staff training session within two weeks.

Do you work with small businesses on a limited budget?

Yes. Our consulting is designed for SMEs. We offer a phased approach — start with a waste audit or a procurement review, then expand as your budget allows. Each phase delivers measurable results and a clear ROI.

What kind of materials can you help us replace?

We focus on high-volume office items: copy paper, envelopes, shipping packaging, cleaning supplies, kitchen disposables, and promotional merchandise. For each category we provide vetted suppliers, cost comparisons, and a transition timeline that avoids disruption.

Will you train our staff on new recycling procedures?

Absolutely. After the audit we run a one-hour hands-on session covering sorting rules, common mistakes, and what goes where. We also provide simple visual guides for break rooms and desk areas. Follow-up checks are included to ensure compliance.

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